Frequently Asked FAQs

Sheet2Shop is an e-commerce platform that transforms your Google Sheets into professional websites with Stripe payment integration. Customers can browse your products and complete secure purchases online, while you manage everything from familiar spreadsheets.

Sheet2Shop works globally. As long as you have access to Google Sheets and Stripe payment processing is available in your region, you can create and run your e-commerce store from anywhere in the world.

Our support team is available 24/7 through email and chat. We also provide extensive documentation, video tutorials, and a community forum for instant help.

You can find merchant success stories on our blog and case studies section. We feature businesses that have grown from zero to $50K+ monthly sales using Sheet2Shop.

You can reach our support team through live chat on our website, email [email protected], or submit a ticket through your store dashboard. We typically respond within 12 hours during business hours.

Sheet2Shop syncs your Google Sheet in real-time with your e-commerce website. Add products in your sheet, and they instantly appear in your store. When customers complete purchases, they're automatically recorded in your sheet with all customer and payment details.

Our free plan includes unlimited product display, Stripe payment integration, Google Sheets sync, and email notifications. Paid plans (starting at $9/month) add multiple stores, priority support, and enhanced features. All plans include secure payment processing through Stripe.

Free plan users can create 1 store, Lite plan ($9/month) users can create 1 store with premium features, and Pro plan ($19/month) users can create up to 3 stores. Each store gets its own subdomain or custom domain and dashboard.

Sheet2Shop integrates with Stripe for secure payment processing. Customers can pay with credit cards, debit cards, and other supported payment methods. Stripe handles all payment processing while you manage orders through Google Sheets, giving you professional payment capabilities with familiar management tools.

You receive instant email notifications when customers complete purchases, and all order and payment details are automatically recorded in your Google Sheet. This ensures you never miss a sale and can fulfill orders quickly.

Most merchants launch their e-commerce store within 15 minutes. Simply connect your Google Sheet, choose a template, set up Stripe payments, and customize your store settings. Your products will sync automatically.

You can use both mysheet2shop.com subdomains (e.g., yourstore.mysheet2shop.com) and custom domains with automatic HTTPS security. Custom domain integration is available on paid plans.

We provide ready-to-use templates for your product sheet. At minimum, you need columns for product name, price, and description. You can add more details like SKU, inventory, variants, and images.

We use secure HTTPS connections and Google's OAuth system for authentication. Your Google Sheet data remains private, and we only access the product and order information you authorize. All payment processing is handled securely through Stripe's PCI-compliant infrastructure.

Your product data is always safe in your Google Sheet.

We offer three plans: Free ($0/month for 1 store), Lite ($9/month for 1 store), and Pro ($19/month for 3 stores). All plans include unlimited product display and Stripe payment integration for secure online transactions.

We accept all major credit cards, PayPal, and bank transfers for subscription payments. You can choose monthly or annual billing, with annual plans offering a discount.

No. We never charge transaction fees on top of our subscription fees. Stripe charges their standard processing fees for payment handling (typically 2.9% + 30¢ per transaction), but we don't add any additional fees. We only charge the simple monthly subscription fee for premium plans.

Yes, you can upgrade or downgrade your plan at any time. Upgrades take effect immediately, while downgrades take effect at the end of your billing cycle.

We offer a 30-day money-back guarantee on all paid plans. If you're not satisfied, contact support within 30 days of payment for a full refund.

Free plan includes professional e-commerce templates optimized for sales and conversion. Paid plans add premium templates with advanced customization options for colors, fonts, layouts, and custom CSS.

Free plan includes Sheet2Shop branding on the website. Paid plans offer branding removal options for a more professional, custom appearance.

Custom pages are available on paid plans. Your website focuses on product display and e-commerce functionality using our professionally designed templates, with options to add custom pages for about, policies, and more.

The checkout forms are designed for optimal conversion and include standard fields for customer information and payment processing. Custom form fields are available on paid plans for additional customer data collection.

Multilingual support is not available in the current version. All templates and interfaces are in English.